401(k) Participant Advice for Plan Sponsors

Your employees want help with their retirement savings, but 63% of 401(k) participants don't have a financial advisor. PointOak Retirement Advisors helps plan sponsors deliver the investment advice and guidance your workforce needs to achieve retirement goals.

Licensed securities advisors provide personalized guidance

90%+ revenue from retirement plans exclusively

Named 3(21) and 3(38) fiduciary status

Why Choose Us for 401(k) Participant Advice?

Employees lose an average of 7.3 hours per week to financial stress, costing U.S. employers $183 billion annually. Your plan participants need a trusted advisor who can help them build confidence in their retirement planning decisions. PointOak has been wholly focused on the retirement plan industry since day one, generating over 90% of our revenue from corporate retirement plans.

What sets us apart is our independence and fiduciary standards. Unlike recordkeeper-affiliated advice options, we provide guidance free from conflicts of interest. Our licensed securities advisors act as 3(21) or 3(38) named fiduciaries, sharing responsibility for the investment advice we deliver. This gives your employees the ability to make informed decisions about their retirement assets.

Our Participant Education Services

Customized Group Education Sessions

Our education and communications programs bring licensed securities advisors directly to your workforce. These interactive sessions address retirement planning, risk tolerance assessment, and retirement income strategies tailored to your organization's demographics.

Group sessions create an environment that encourages active participation. We cover debt management, budgeting, and savings priorities so employees can see their complete financial picture. Your participants leave with actionable steps to track progress toward retirement goals.

Highlights:

  • Led by licensed securities advisors
  • Covers budgeting, debt, and retirement savings
  • Tailored to your workforce demographics

One-on-One Consultation Sessions

Some plan participants need personalized attention to review their account balance, determine appropriate investments, and establish a retirement planning strategy. Our individual consultations provide professional advice addressing each employee's unique factors including age, risk tolerance, and retirement goals.

These sessions help participants understand tax implications of their contributions and withdrawals. Advisors review current allocations and help employees gradually shift their investments as they move through the accumulation phase toward retirement income needs.

Highlights:

  • Personalized investment advice for participants
  • Address individual risk tolerance factors
  • Review account allocations and projections

Online Webinars

For distributed workforces, our online webinars deliver the same thought leadership and guidance as in-person sessions. Plan participants can join from any location, making retirement planning support accessible across your entire organization.

Webinars maintain engagement through interactive elements and live Q&A. We record sessions so employees who cannot attend can review the material later. This ensures your majority of participants can access professional help regardless of schedule or location.

Highlights:

  • Accessible for remote and distributed teams
  • Interactive format with live Q&A
  • Recorded for future employee access

Monthly Financial Newsletters

Ongoing engagement keeps retirement planning top of mind between education sessions. Our monthly newsletters deliver timely guidance on market conditions, regulatory updates, and financial planning strategies that help participants stay confident about their future.

Consistent communication reinforces positive savings behaviors and helps participants maintain focus on their retirement goals. Newsletters address seasonal topics like annual enrollment decisions and year-end contribution strategies.

Highlights:

  • Ongoing support beyond initial sessions
  • Timely market and regulatory updates
  • Reinforces positive savings behaviors

Common Participant Advice Challenges

ChallengeWhat It Looks LikeHow We Help
Unadvised participants lack confidenceOnly 38% of workers feel confident making 401(k) investment decisions alone, leading to analysis paralysis or poor allocation choicesOur one-on-one consultations give participants the professional advice they need to invest confidently based on their risk tolerance
Financial stress crushing productivity56% of financially stressed employees spend 3+ hours weekly at work on personal finances, reducing focus and outputComprehensive education programs reduce money worries so employees can retain focus and achieve better work-life balance
Participants relying on wrong sources52% of participants without an advisor rely on their recordkeeper as their primary source for retirement guidanceIndependent advisors provide unbiased guidance free from recordkeeper conflicts, serving as a trusted advisor for your workforce
Multi-generational workforce needsGen Z faces student debt while Boomers need decumulation strategies, yet most plans offer one-size-fits-all solutionsWe tailor sessions by life stage so each generation gets relevant guidance for their accumulation phase or income planning needs
Low participation and deferral ratesMany plans fall below the 84.9% industry benchmark participation rate, leaving employees unprepared for retirementEngaging education helps participants establish higher contribution levels and track progress toward retirement savings goals
Fiduciary liability exposurePlan sponsors have obligations to ensure participants can make informed decisions, yet lack documented education programsOur Virtual 401(k) Fiduciary File documents all participant support, helping you maintain compliance with fiduciary standards

What To Expect: Our Process

1

Analyze

We review your current participant engagement, plan demographics, and financial wellness survey data to understand your workforce needs.

2

Optimize

We design a customized education program addressing the specific factors affecting your participants, from retirement readiness to life stage considerations.

3

Implement

Our advisors deliver sessions, track participation, and measure outcomes. Everything is documented in your Virtual 401(k) Fiduciary File for audit protection.

About PointOak Retirement Advisors

PointOak Retirement Advisors is an independent retirement plan consulting firm headquartered in McLean, Virginia, serving plan sponsors nationwide. The firm generates over 90% of its revenue from corporate retirement plans and acts as a 3(21) or 3(38) named fiduciary under ERISA with every client. PointOak evaluates over $120 billion in retirement plan assets quarterly.

Frequently Asked Questions

Participant education program fees depend on your plan size, participant count, and service frequency. Plans under $50 million typically see advisor fees of 17-37 basis points annually. We provide transparent pricing with no hidden costs and can often reduce your total plan expenses by identifying inefficiencies elsewhere.

Three factors: we generate over 90% of our revenue from retirement plans (true specialists, not generalists), all our advisors serve as named 3(21) or 3(38) fiduciaries under ERISA, and we're independently owned with no pressure to push proprietary investments. Our sole focus is helping your participants achieve successful retirement outcomes.

Most organizations launch their first education session within 30-45 days. Our Analyze phase takes 1-2 weeks to review your plan demographics and determine the right approach. We then Optimize your program design and schedule Implementation based on your preferred timeline and employee availability.

A 3(21) co-fiduciary provides investment advice and recommendations while you retain final decision authority. A 3(38) investment manager assumes discretionary responsibility for selecting and monitoring plan investments. Both share fiduciary liability, but 3(38) offers plan sponsors fewer direct obligations for investment decisions.

Target date funds offer a less burdensome investment option that can gradually shift to more conservative allocations as participants approach retirement. However, they don't reflect actual investment results for individual circumstances. Our investment analysis helps you evaluate whether TDFs or personalized advice better serves your participants.

Beyond enrollment materials, employees benefit from ongoing education addressing retirement planning, investing basics, and how to track progress toward goals. Group sessions create peer engagement while one-on-one consultations address individual questions about risk, distributions, and future projections.

Participants in the mass affluent category often need more sophisticated guidance than target date funds provide. They benefit from personalized consultations addressing tax implications, retirement income planning, and asset allocation strategies that account for their complete financial picture.

Survey data shows the majority of participants don't know if they're saving enough. Our education programs teach employees how to track progress, review their account balance against retirement goals, and determine whether their current savings rate will support their future income needs. Annual reviews help participants stay on course.

High fees directly impact participant retirement savings over time. Our provider and fee benchmarking services analyze your plan costs against 450+ data points to identify whether you're paying competitive rates. We provide the ammunition to renegotiate better fees or evaluate novel solutions.

Yes. Our advisors help participants nearing retirement understand their income options, withdrawal strategies, and how to maintain their savings through retirement. We address guarantees, distributions, and how to balance growth with conservative investments as participants move from accumulation to decumulation.

Investment advisory services offered through PointOak Retirement Advisors, LLC. This site is published for residents of the United States only. PointOak Retirement Advisors, LLC does not provide tax or legal advice.

Ready to Simplify Your Financial Life?

Schedule a complimentary consultation to discuss your financial goals and how we can help. There's no cost for the initial meeting. No obligation. Just a conversation to see if we're the right fit for your needs.

What To Expect

Our initial consultation typically lasts 30–45 minutes. We'll discuss your goals, current situation, and how we might work together. Come prepared with questions.